Frequently Asked Questions

The Elite Imaging staff is available to answer any questions you have regarding an exam or procedure. Feel free to call your local center with specific questions or review our glossary and frequently asked questions for general information.

Elite Imaging sends your films or CD to your physician, who can provide them to you upon request. If you need an additional copy, there may be a nominal charge. Please contact our medical records department for information.

We maintain the films and reports from your exam(s) in accordance with state laws (in most cases, for a minimum of five to seven years).

Bring your complete insurance information including all insurance cards, a valid photo ID, as well as your physician's referral. For workers compensation claims, bring your claim number, date of injury, and all pertinent workers compensation information with you to your visit. For PIP/auto accident claims, bring your claim number, date of injury, auto insurance card, adjustors information, and all pertinent PIP/auto information with you to your visit.

Some plans do require preauthorization. Check with yours to see if this is necessary. Your insurance company can also answer any questions you may have about what is covered and what is not.

If you do not have medical insurance and/or you are concerned about paying for your procedure, call the Elite Imaging business office at 305-692-2222. We'll give you an estimate and work with you in setting up a payment plan.

OR

Fill out an online inquiry. Click here.

Note: Indicate the type of exam as requested by their physician's referral so that an accurate price may be provided.

Some procedures require a driver for your safety (i.e., if sedation or anesthetic are administered). When the appointment is made, you will be told if a driver is needed. Please make the necessary arrangements or let us know in advance so we can make arrangements for you.

Our centers offer extended hours, including early mornings, evenings and weekends. In many cases, we can schedule you for the same day you call for an appointment. Our goal is to schedule your appointment at the best possible time for you.

We ask that you arrive 15 minutes prior to your exam time so that you may be checked in for your visit. Please remember to bring your complete insurance information including all insurance cards, a valid photo ID, as well as your physician's referral. For workers compensation claims, bring your claim number, date of injury, and all pertinent workers compensation information with you to your visit. For PIP/auto accident claims, bring your claim number, date of injury, auto insurance card, adjustors information, and all pertinent PIP/auto information with you to your visit.

(Wear comfortable, metal-free clothing (i.e., sweat pants, T-shirt, shorts, metal-free bra, etc.). It may be necessary to have you change into a patient gown or scrubs depending on the area being scanned. Secure lockers will be provided for your clothing and valuables.

There will be time for a qualified technologist to answer all your questions before the exam begins. We invite you to call your local center with any immediate questions or concerns.

OR

Fill out an inquiry regarding any additional questions you may have. Click here.

Call the Revenue Management department with any of your questions regarding your statement at 305-692-2222.

OR

Check our Billing Contact Information. Click here.

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